We respect your privacy. This policy explains how we process your personal data in line with applicable data protection laws.
Who We Are
Controller: LDNKIX
Address: [update your official business address here]
Email:
sac.ldnkix@proton.me
Data We Collect
- Identity & contact details (name, email, phone, addresses)
- Order & payment information (processed by payment providers; we do not store full card numbers)
- Device/usage data (IP, cookies, analytics, logs)
- Marketing preferences and communications
Purposes & Legal Bases
- Contract: fulfil orders, take payment, deliver, process returns
- Legitimate interests: security, fraud prevention, analytics, service improvement, customer support
- Consent: email/SMS marketing (withdraw anytime)
- Legal obligation: tax, accounting, compliance
Sharing Your Data
We share data with trusted processors (payments, couriers, analytics, IT/hosting, support tools). They must protect your data and act only on our instructions.
International Transfers
Where data is transferred to countries with different data protection standards, we use appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) as required by applicable law.
Retention
We keep personal data only as long as necessary for the purposes set out in this policy (for example, order records may be retained for several years for tax and accounting). We then delete or anonymise the data.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access, rectify, or erase your personal data
- Restrict or object to certain processing
- Receive a copy of your data (portability)
- Withdraw consent for marketing at any time
- Lodge a complaint with your local data protection authority
Cookies
See our Cookie Policy for details on how we use cookies and your choices.
Marketing
We send marketing communications only where permitted by law (for example, with your consent where required). You can unsubscribe at any time via the link in our emails or by contacting us.
Security
We use technical and organisational measures (such as encryption in transit, access controls, least-privilege access, and regular updates) to help protect your data.
Contact & Requests
To exercise your rights or ask questions about this policy, email sac.ldnkix@proton.me (use subject “Privacy Request”). We may need to verify your identity.